Privacy Policy

Introduction

Welcome to https://local-businesses-bendigo-vic.thebestlocalpro.com (hereafter referred to as “Local Businesses Bendigo Vic,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, handling, and processing of personal information in compliance with numerous global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Privacy Act, Utah’s Consumer Sales Privacy Act, Connecticut’s CT Data Privacy Act, Virginia’s Consumer Data Protection Act, South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our website (https://local-businesses-bendigo-vic.thebestlocalpro.com), mobile applications, online services, and products offered by Local Businesses Bendigo Vic. However, it is important to emphasize that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices when:

You use our applications, log in as an authorized user, or access our services on the website.
You visit our websites linked to this policy.
You engage with us through communications such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience and provide our services effectively. The types of information we gather include:

Account Information: Details related to your account creation and management, including usernames, passwords, and profile preferences.
Payment Information: Data necessary for processing payments, such as credit/debit card numbers, expiration dates, and billing addresses.
Financial Information: Records of transactions, purchase history, and financial details required for service provision or business operations.
Purchase Information: Details about your purchases, including products or services acquired through our platform.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
Location Data: Information about your geographical location when you interact with our services.
Feedback and Reviews: Content you share with us, including comments, ratings, and product reviews.
Social Media Information: Data from social media platforms when users choose to log in through these accounts or share content on our platform.
Product Information: Details about products or services that interest you, including preferences and interaction data.

We obtain this data through various means, including direct user input, tracking technologies (like cookies), and third-party partnerships.

Cookies

We employ cookies to enhance your experience on our platform and gain insights into how users interact with our services. Cookies are small text files stored on your device that serve different purposes:

Strictly Necessary: These ensure basic functions of our website, such as enabling secure login sessions.
Preference: Customizing your user experience based on settings and preferences.
Analytics: Tracking aggregate metrics to understand and improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

The duration for which we retain personal data varies depending on the purpose of collection and legal requirements. We keep your information as long as necessary for the fulfillment of those purposes, after which it is securely deleted or anonymized. This includes:

Retaining transaction records for financial reporting and auditing.
Storing user preferences to provide personalized experiences upon return visits.
Complying with legal obligations and record-keeping requirements.

Your Rights

We respect your privacy rights, and depending on your jurisdiction, you may have certain powers regarding your personal data:

Access: The right to request access to the personal information we hold about you.
Rectification: Correcting inaccurate or incomplete data.
Erasure (Right to be Forgotten): Deleting your data under specific circumstances.
Restriction: Limiting the use of your data in certain situations.
Portability: Obtaining a copy of your data in a structured, commonly used format for transfer to another controller.
Objection: Opposing the processing of your data for legitimate interests.
Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise any of these rights or have questions about data privacy, please contact our Data Protection Officer via the contact details provided below.

Changes to Policy

Local Businesses Bendigo Vic reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website with a revised effective date. We encourage users to review this page periodically to stay informed about how we protect your personal information.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please contact us:

Email: [email protected]

Mailing Address: [Provide the physical address if applicable]