Privacy Policy

Privacy Policy

Introduction

Welcome to https://local-businesses-bendigo-vic.thebestlocalpro.com (hereinafter referred to as “our website” or “we,” “us,” or “our company”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, products, or services accessible via external links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • As an Authorized User: When you sign up to use our applications or services, we collect and process your personal information for account creation and management.
  • Website Visitors: If you browse our websites, we may track your interaction through cookies and other tracking technologies.
  • Communication with Us: We may collect data when you contact us via email, phone, or text messages for customer support, inquiries, or feedback.

Personal Data Collection

We gather various types of personal information to enhance your experience and provide our services effectively. These include:

  • Account Information: This includes user names, passwords (hashed and salted), and registration details.
  • Payment Details: Credit/debit card numbers, billing addresses, and payment history are secured through encryption.
  • Financial Data: We may store banking information for seamless transactions but do not retain sensitive financial records after completion of the transaction.
  • Purchase Information: Details about products or services purchased, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses to facilitate communication and improve service delivery.
  • Location Data: With your consent, we may access location information to provide location-based services.
  • Feedback and Reviews: Your ratings, comments, and suggestions help us improve our products and services.
  • Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms as permitted by their privacy settings.
  • Product Interest: We track user interactions with our products to personalize content and recommendations.

Cookies and Tracking Technologies

We use cookies and similar technologies for various purposes:

  • Strictly Necessary: These ensure basic functions like login, navigation, and page rendering.
  • Preference: Cookies store user preferences, such as language settings, to provide a personalized experience.
  • Analytics: We utilize analytics cookies to gather insights about website performance and user behavior.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We retain personal data for as long as it is necessary for the purposes specified in this policy or required by applicable laws. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize your data.

Security Measures

The security of your data is paramount to us. We employ robust organizational and technical safeguards, including:

  • Encryption for data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Access controls and regular security audits to protect against unauthorized access or disclosure.

Children’s Privacy

Our services are not intended for children under 18 years of age, and we do not knowingly collect personal data from such individuals.

Your Rights (Subject to Local Regulations)

Depending on your location, you have certain rights regarding your personal data:

  • Access and Rectification: You can request access to the personal data we hold about you and ask for corrections if it’s inaccurate.
  • Erasure and Restriction: In certain jurisdictions, you may be able to delete or restrict the processing of your data.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used format.
  • Objection and Non-Discrimination: You can object to the processing of your data and enjoy non-discrimination for exercising these rights.

To exercise any of these rights, please contact our privacy team at your earliest convenience.

Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically for the latest information.

Contact Us

For any privacy-related inquiries, requests for information deletion, or questions about this policy, please contact us at:

Email: [email protected]
Address: [Our Physical Address]

We appreciate your trust in our company, and we are dedicated to maintaining the highest standards of data protection.